Background: A business unit within a bank had just undergone a restructure and reorganisation. Challenge: However, its operations needed to be reviewed in order to improve customer satisfaction, clear backlogs, shorten delivery timescales, remove waste, reduce costs and improve risks. Solutions: Mike directed a project to map business processes across the business unit. The mapping…
Background: The company owned a manufacturing facility with energy representing a significant part of the running costs, over which historically there had been little control. Natural gas became available at the site, giving the opportunity for a lower cost energy source, however, there was resistance from management due to existing practices and safety concerns. Challenge:…
Sector: Leisure Background: The business comprised a chain of 12 family-owned cinemas. The business prided itself on excellent customer service and was reluctant to take the “human factor” away from the way it operated. The IT systems were not integrated with the head office thus meaning that each cinemas trading results had to be telephoned…
SECTOR: Venture Capital & Technology BACKGROUND: A VC investor required an independent rebuild & validation of an investee technology company’s business model prior to 2nd round funding and the sourcing of further strategic investment. CHALLENGE: The investor & investee company CEO needed to validate the assumptions and completeness & accuracy of the company’s forecasts in…
SECTOR: Venture Capital CONCERN: A potential investor needed to validate claims made by client (target) company. BACKGROUND: A venture capital investor contacted EFM to provide a financial management diagnostic review ahead of a potential investment in a major social service company that provides professional services to a range of corporate and public sector clients across the…
Sector: Health and Social Care Background: The Client, a private limited company started by 2 individuals several years before was involved in very complex care and education of children and young people. Although very successful in terms of growth and market position, one of the 2 original directors had decided that it was time…
CONCERN: Set up of new uk operation (for a german company- krauss maffei) BACKGROUND: The client, Krauss Maffei manufactures separation equipment in Germany and has been subject to an MBO. Its UK business is a division of a company that is not included in the MBO CHALLENGE: Krauss Maffei needed to set up a UK…
SECTOR: Membership Organisation; not-for-profit; £20m turnover CONCERN: The organisation had a business plan, but performance was not monitored, particularly when it was upgrading its premises. All managers were struggling to understand the management accounts and more importantly, monitor their performance in line with the business plan. BACKGROUND: A membership organisation, steeped in history and…
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